Privacy and Security
Gothique Rose Apparel's Privacy Policy
Gothique Rose Apparel (and all of it's subsidaries) is committed to protecting your privacy and maintaining a safe online experience for all of our users and customers while providing a quality user experience. Because we gather certain types of information about and from you, our users and customers, in order to fulfill your requests and better serve your needs, you should fully understand the terms and conditions surrounding the collection and use of this information. This Privacy Policy discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline. Please read the complete Privacy Policy below, as well as our Terms and Conditions of Use, and contact us if you have any questions.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
You can visit our website at www.gothiquerose.com (or any of our other subdomains or sister sites), and browse our products without giving us any personally identifiable information. However, in order to provide users and customers with the most efficient and enhanced personalized service and attention, we may both request information about you in certain circumstances and collect certain information automatically. For the convenience of all of our customers and to better serve you, a customer account includes all the collected personal information we may have. Nevertheless, you can update or correct your contact information or change your preferences about receiving offers and information from us at any time.
Information You Volunteer
We collect personally identifiable information that you volunteer to us (such as your name, mailing address, e-mail address, phone number, age, gender and/or similar demographic information), when you subscribe to our newsletters and special offers, place an order through our website, or voluntarily register on our website. Website visitors may register to receive our e-mail updates. Registration may also be required to request a catalog or other information directly from us. Sometimes registration can be accomplished by submitting only a user name and password. In order to sign up for e-mail updates, all that is required is a name and valid e-mail address. However, in order to purchase our products online, we require the submission of additional information. This information is aquired through the PayPal website.
Information Collected Automatically
We may also automatically collect your IP and referring website addresses, browser type, domain name and website access times. This information helps facilitate your online experience on our website.
WHAT DO WE DO WITH COLLECTED INFORMATION?
We use information you provide to fulfill your requests and improve our website, products and services. We may, from time to time, produce reports for advertisers, sponsors and vendors containing anonymous, aggregate information about our users and customers, such as demographic, age and online usage information. This information allows us to work closely with advertisers to provide content and offers that are most relevant to our users and customers. We do not include any personally identifiable information of our users in these reports.
We use personal information so that we may display or send custom, personalized content to our website visitors and send newsletters, mail, e-mails, features, promotional material, surveys and other updates, information or offers to our users and customers. A user may, at any time, opt out of receiving such information by following the procedures set forth below. We also use collected information to evaluate and administer our products and services, fulfill customer requests, respond to problems such as difficulties in navigating our websites or accessing certain features, and to gauge user trends to determine what products and services are most popular with users.
HOW DO WE SHARE PERSONAL INFORMATION?
Personal information is available only on a need to know basis. Financial information is handled through PayPal. Anonymous information is available to our advertisers, sponsors and promotional and business partners.
Credit Card Companies.
As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. Gothique Rose Apparel will not otherwise provide any personal data to your credit card company without your permission.
Advertisers, Sponsors and Promotional and Business Partners.
We share anonymous, aggregate demographic information with our sponsors, promotional and business partners, and participating vendors. No personally identifiable information is disclosed to any of these third parties in providing these reports. Credit card numbers and passwords are not shared with advertisers, sponsors or promotional and business partners.
Your e-mail address is not shared with third parties. If you opt-in to our mailing list we may include offers for third-party products or services, but these will be included in our normal news letter. We do not share your personal information with any third-party.
You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area, that information can be collected and used by others. For example, if you use chat, forums, bulletin boards or message boards, or if you post personal information online (such as your e-mail address), you may receive unsolicited messages from others. Gothique Rose Apparel has no control over this use of your personal information.
Important Note
We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
There are several ways for you to update your contact information and/or change your preferences.
1. If you have an online account at our website, you may be able to log on and update or change your contact or account information. Check the website for further information.
2. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message.
3. You may write to us and update your contact information or ask that we not share your personal contact information with third parties at: Gothique Rose Apparel, P.O. Box 893, Neosho, MO 64850. In those instances, we will retain your information in a “do not promote” file in our database.
4. You may also contact us at customerservice@gothiquerose.com.
We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 days for e-mail.
CHILDREN'S PRIVACY
Gothique Rose Apparel is strongly committed to protecting the safety and privacy of children who visit our websites. We do not knowingly collect personal information online from children under 13. We encourage all parents to talk to their children about online safety and to monitor their children's use of the Internet.
CHANGES TO OUR PRIVACY POLICY
We update this Privacy Policy as we believe is necessary to protect our users and to comply with a changing environment. We recommend that you check the Privacy Policy when you visit our website to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will e-mail registered website visitors information on material changes to this Privacy Policy.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us via e-mail at customerservice@gothiquerose.com.
Or you can contact us by mail at:
Gothique Rose Apparel
Customer Service Department
P.O. Box 893
Neosho, MO 64850
Updated February 2, 2016 |